We offer comprehensive services so you can enjoy your pool to its fullest potential.
Our goal at Pool Professors is to provide you with the pool services you need so that you can spend more time enjoying your backyard oasis than you do taking care of it. With this in mind, check out the common questions we get about our services and our team.
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What pool services do you provide in North Carolina?
We offer a long list of professional pool services, including maintenance and cleaning, repairs, inspections, and more. Essentially, we strive to ensure your pool is functioning as it should and ready to go when you are.
Which areas do you serve?
We proudly serve Mooresville, Charlotte, Huntersville, Cornelius, Davidson, Troutman, Sherrills Ford, and other surrounding areas. If you are unsure if you fall within our service radius, please give us a call!
How can I request a quote?
Getting started is easy. You can fill out the contact form on our website or call us directly. We typically provide a consultation to assess your pool’s specific needs, size, and equipment before providing a detailed, transparent estimate.
What makes your team stand out?
We combine a deep scientific understanding of water chemistry with a commitment to reliability. As a professional pool company, we show up on time, use high-quality commercial-grade chemicals, and provide detailed documentation of every visit so you know exactly what was done. Additionally, we are equipped to handle everything from small backyard plunge pools to larger pools, ensuring your outdoor space is in the best hands.
Do I need to be home when my pool is serviced?
No, you do not need to be home. As long as our technicians have clear access to your pool area and equipment, we can perform our maintenance and leave a digital service report for you to review at your convenience.
What is included in your weekly pool maintenance service?
Our weekly service is comprehensive. It includes skimming the surface, vacuuming the floor, brushing the walls and tiles, emptying skimmer and pump baskets, testing and balancing water chemistry, and backwashing the filter as needed.
How do you ensure my pool water is safe to swim in?
We use professional-grade testing kits to monitor pH, chlorine levels, alkalinity, calcium hardness, and cyanuric acid. By maintaining the Langelier Saturation Index (LSI) near neutral, we ensure the water is neither corrosive to your equipment nor scale-forming for your tiles.
Do you provide the chemicals, or do I need to buy them?
Our standard maintenance plans include all the basic chemicals required to keep your pool balanced and sanitized. You won’t have to worry about hauling heavy buckets of chlorine or storing dangerous acids at your home.
How often should I have my filter cleaned?
While we backwash filters weekly, a deeper cleaning should typically be done every 4 to 6 months, depending on usage and debris. This ensures your pump doesn’t need to work harder than necessary, extending its lifespan.
My pool pump is making a loud screeching noise. Can you fix it?
Loud noises usually indicate a failing bearing or a clogged impeller. Our technicians can diagnose the issue and determine if a repair is cost-effective or if it’s time to upgrade to a more efficient model.
What are the benefits of switching to a variable-speed pump?
Variable-speed pumps are significantly more energy-efficient than traditional single-speed pumps, which means that they can save you hundreds of dollars per year on utility bills and often run much quieter.
Do you repair pool heaters and automation systems?
Yes. We work on gas heaters, heat pumps, and modern automation systems that allow you to control your pool’s temperature and lighting directly from your smartphone.
Do you offer pool inspections?
Yes. Our pool inspections ensure you get accurate information if you are planning to buy or sell a home with a pool, as well as let you know your options when considering an upgrade.
How can I schedule services with your team?
All you need to do is call our office or fill out the form on our website today.